Citescore values are based on citation counts in a given year e. Naveen kumar, assistant professor in commerce, government degree college, panarsa, mandi, himachal pradesh, india. Cbp remains committed to facilitating legitimate trade while ensuring consumer safety and economic vitality as the volume of. These are the main databases for finding journal articles in pdf format. An investigation in vietnamese retail banking sector ngo vu minh, nguyen huan huu abstract this study develops and empirically tests the interrelationships between service quality, customer satisfaction, and customer loyalty in a retail banking context. Electronic commerce and electronic business have impact on many districts of business for instance, economics, marketing, computer science, finance and. As such, e commerce creates new challenges both for retailers and for policy makers in charge of the regulatory environment in which e commerce operates. Considering that an online customer is not simply a shopper but also an information technology user cho and park, 2001 one can. The work contributes to e commerce research by advocating the study of emergent problems relevant to both theory benbasat and zmud 2003, desanctis 2003, ives et al.
Evidence suggests that many banks are beginning to deliver credit and deposit products electronically. The value of ecommerce includes its instrumental role in the global marketplace, the evolution of virtual businesses, and the unique opportunities it provides for linking marketers with consumers. Journal articles in pdf legal resources available in pdf. Introduction to ecommerce 1 learning objectives c to understand the complexity of ecommerce and its many facets. As such, ecommerce creates new challenges both for retailers and for policy makers in charge of the regulatory environment in which ecommerce operates. In terms of research annually, usa, india, japan, brazil and canada are some of the leading countries where maximum studies related to ecommerce are. Ozon became the top ecommerce company in a country dominated by cash by developing a system of couriers who accept payment upon delivery. To be published in the journal, the manuscript must make strong empirical, theoretical, or practical contributions and highlight the. In this paper we examine the economic impact of the introduction of e commerce as a new b2c retail technology that reduces trade costs as well as the new sources of trade.
Theoretical and conceptual approaches to electronic commerce are advanced in terms of 1 transaction cost theory, 2 marketing, 3 diffusion, 4 information retrieval, and 5 strategic networking. Several explanations have been proposed for ecommerce that most of them are based on. The first step in the development of an ecommerce site is to identify the ecommerce model. The relationship between service quality, customer. Ozon became the top e commerce company in a country dominated by cash by developing a system of couriers who accept payment upon delivery. If you send clients an informative brochure using pdf, everything on the page looks identical to the original. We have provided the superordinate podium to the researchers to share their findings with. Our aim is always to encourage quality research taking place within india and abroad. The journal aims to offer an integrated view of the field by presenting approaches of multiple disciplines. Ijecs international journal of electronic commerce studies. Cyber crimes threat for the ecommerce article pdf available in ssrn electronic journal january 2016 with 11,263 reads how we measure reads. Economics and electronic commerce severin borenstein and garth saloner f or economists who study marketswhether wholesale or retail, goods or services, commodities or highly differentiated productsthese are extraordinary times.
Interchange edi, file transfer protocol, and web services. The purpose of the international journal of electronic commerce studies is to promote electronic commerce research and provide worldwide scholars a place to publish their innovative work in electronic commerce. Electronic commerce research and applications will contribute to the establishment of a research community to create the knowledge, technology, theory, and applications for the development of electronic commerce. Most of this is businesstobusiness, with some companies. Recent electronic commerce research and applications articles. Several explanations have been proposed for ecommerce that most of them are based on past experiences in the use of ecommerce. For one thing, pdf files keep the original layout of your marketing. C2c is a form of ecommerce we know, used well before internet appeared. The consumer buying process besides different supply chains to fulfill customer demand, online and traditional retailer affect the consumer buying process. Introduction ecommerce or ebusiness generally refers to the conduct of business transactional or managerial activities using internet technologies via the web. Role of ecommerce in 21st century journal of internet.
The work contributes to ecommerce research by advocating the study of emergent problems relevant to both theory benbasat and zmud 2003, desanctis 2003, ives et al. June 2011 166 customer relationship management and its relationship to the marketing performance dr. Prepare ecommerce researchers for addressing future problems of ecommerce practitioners. Electronic commerce and electronic business have impact on many districts of business for instance, economics, marketing, computer science, finance and accounting, production and. How ecommerce improves the brick and mortar shopping. With the preceding arguments, the paper conceptualizes the role of e commerce and it sub activities in creating business success. This is targeted at the intersection of technological potential and business aims. Oct 24, 2010 lin chia chi, 2003, a critical appraisal of customer satisfaction and e commerce, managerial auditing journal. Objectives of the study the main objectives of the study are as follows. Electronic commerce is a new method business that mixes all of the prior methods and transaction styles. Karimov and others published factors influencing ecommerce growth find, read and cite all the research you need on researchgate.
Click on the title of journal for more information. An analysis of present status, challenges and opportunities dr. In addition, some large banks are developing products designed exclusively for e commerce. Depending on the parties involved in the transaction, ecommerce can be classified into main 4 models. Lin chia chi, 2003, a critical appraisal of customer satisfaction and e commerce, managerial auditing journal.
E commerce benefits globalization through two channels. E commerce electronic commerce is the activity of electronically buying or selling of products on online services or over the internet. International journal of business and social science vol. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext. The theoretical underpinnings of the works that are showcase in the special issue of the journal are truly interdisciplinary in nature. In terms of research annually, usa, india, japan, brazil and canada are some of the leading countries where maximum studies. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, internet marketing, online transaction processing, electronic data interchange edi, inventory management systems, and automated data. Consumertoconsumer, the oldest form of e commerce has facilitated in large part by websites offering free classified advertisements, auctions, forums, and individual pages for startup entrepreneurs.
For example, vehicle dealerships provide free test drives and department. The macroeconomic impact of ecommerce in the eu digital. The internet and e commerce will only continue to grow as security is enhanced and consumers become more trusting of its services and benefits. The economist investment case study competition 2015 6 strategy well laid out by the management, enable it to become a compelling opportunity for a 10year investment horizon. Electronic commerce research and applications will contribute to the establishment of a research. Search for other journals in library catalog by the title of the journal, and then select the find it. Karimov and others published factors influencing e commerce growth find, read and cite all the research you need on researchgate. Digital goods are goods that can be delivered over a digital network laudon and laudon, 20. It requires the digital goods for caring out their transactions. The emerging role of banks in ecommerce john wenninger how is the banking industry responding to the rapid development of online commerce. The internet and related technologies have caused the costs of many kinds of market interactions to plummet.
Ecommerce has so many advantages in our life because it makes convenient in daily life of the people. The internet and ecommerce will only continue to grow as security is enhanced and consumers become more trusting of its services and benefits. This study examines the impact of organizational antecedences i. Now that ecommerce is a major thing, digital advertising has become more important than ever. In indian perspective international journal of research granthaalayah, vol. Consumertoconsumer, the oldest form of ecommerce has facilitated in large part by websites offering free classified advertisements, auctions, forums, and individual pages for startup entrepreneurs. International journal of research granthaalayah a knowledge repository international journal of research granthaalayah 4955 ecommerce and it impacts on global trend and market shahrzad shahriari 1, mohammadreza shahriari2, saeid gheiji3. This paper examines the value of ecommerce in todays global economy while also identifying erisk.
International journal of electronic commerce on jstor. Lastly, the author poses the question of how electronic commerce adds value. The wholesale and retail industries are most impacted by the experimental methodology, but other industries also supply free shopping experience as well. Apr 14, 2020 these are the main databases for finding journal articles in pdf format. A major dilemma in ecommerce research is how to achieve a balance between the currency and the life span of knowledge. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, internet marketing, online transaction processing, electronic data interchange edi, inventory management systems, and. As per available reports about 782 journals, 169 conferences, 1925 workshops are presently dedicated exclusively to ecommerce and about 17852 articles are being published on the current trends in ecommerce. This study will be based the main archetype described above.
Electronic commerce research and applications journal. Tips and strategies for attracting and keeping online customers are also presented. Ecommerce electronic commerce is the activity of electronically buying or selling of products on online services or over the internet. Jbr invites manuscripts particularly in the areas of accounting, buying behavior, finance, international business, management, marketing, and risk and insurance. Ecommerce benefits globalization through two channels. Prepare e commerce researchers for addressing future problems of e commerce practitioners.
In addition, some large banks are developing products designed exclusively for ecommerce. With the preceding arguments, the paper conceptualizes the role of ecommerce and it sub activities in creating business success. The role of usability in businesstobusiness ecommerce. Ecommerce is usually associated with buying and selling over the internet, or con ducting any transaction involving the transfer of ownership or rights to use goods or services through a computermediated network. At ecra, there is no area of research and practitionerrelevant research with greater critical mass than the articles contributed by authors who have explored the behavioral dimensions of ecommerce. Introduction electronic commerce or ecommerce is a term for any type of business, or commercial. Updated list of high journal impact factor ecommerce journals. The relationship between service quality, customer satisfaction and customer loyalty. Ecommerce is also one of the business options that one will have to explore in future. To get a full acquaintance of the ecommerce in bangladesh. Accountants must be informed about various ecommerce strategies in order to advise management on the best and most profitable way to enter into the world of ecommerce. Ecommerce and its impact on the accounting profession. The journal of business research jbr is intended to be an outlet for theoretical and empirical research contributions for scholars and practitioners in the business field. Journal of electronic commerce in organizations an official publication of the information resources management association.
A definition and typology of electronic commerce are offered. Ecommerce models creating an ecommerce solution mainly involves creating and deploying an ecommerce site. All journal articles featured in international journal of electronic commerce vol 24 issue 2. Journals listing below is the list of journals related to the relevant subject area subject type. A major dilemma in e commerce research is how to achieve a balance between the currency and the life span of knowledge. Purchasing and selling online small businesses that are considering purchasing or selling. In this paper we examine the economic impact of the introduction of ecommerce as a new b2c retail technology that reduces trade costs as well as the new sources of trade. Worldwide growth of ecommerce university of west georgia. C2c is a form of e commerce we know, used well before internet appeared. The behavioral dimensions of ecommerce sciencedirect. Hisham sayed soliman lecturer department of business management.
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